Complaints are part of how the public mental health system continuously improves, and your complaint could help lead to service improvements for yourself and others.
The ‘It’s OK to Complain!’ campaign challenges the stigma that exists around making a complaint, and encourages consumers and carers to speak up to help improve the system for everybody.
Remember, when you share a complaint, you are sharing valuable lived experience that might help identify ways to build a better system for the future.
You can get support to make a complaint by contacting the Mental Health Complaints Commissioner.
It's OK to Complain!